47: How I learned to stop hating job interviews
I’m writing about 100 things I’ve learned about product management. I’ve never enjoyed job interviews. The inane questions annoy me most. Credit: EatLiver.com There are many potential reasons why I...
View ArticleThe Practitioner’s Guide to Product Management – out tomorrow
Happy New Year, everyone! As you may be aware, I’ve written a book about product management. It’s really a collection of stories from my own experience and others’ about how NOT to manage products. So...
View ArticleThe Practitioner’s Guide… a best seller and selling out fast!
Wow. And furthermore, gosh. I wasn’t expecting that. The day after its launch, The Practitioner’s Guide to Product Management was: ranked at #1 on Amazon in Quality Assurance & Total Quality...
View ArticleQ&A: “What’s it like working as a product manager at a startup?”
I was recently asked a question – here’s the answer I gave: “I have just been offered an awesome job as a product manager for a startup and although I studied UX design, I think it could be for me....
View ArticleWant a free copy of ‘The Practitioner’s Guide …’?
After my general giddiness the other week, I can reassure everyone that I have regained a modicum of the reserve for which Brits are better known :-) Look what turned up in the post! Idiot to the left...
View ArticleBecoming a product manager at MOJ Digital
This article was originally published on MOJ Digital’s blog in January 2015. Fancy a job as a product manager? Do you see yourself working in a hot start-up with a small, tight-knit team of...
View ArticleQ&A: “I’m about to launch a website. Any advice?”
Here’s another question I was asked recently: “I’m about to launch a website selling scotch whisky. Can you offer any advice?” Hi there, The main piece of advice I can offer is to put yourself in the...
View ArticleInterview with Wade Danielson of The Entrepreneurs Library
UPDATED: I recently had the pleasure of being interviewed by Wade Danielson, founder and host of the Entrepreneurs Library. Take a listen or read the full transcript below:...
View ArticleMaking myself redundant
I’ve recently been working for MOJ Digital at the Ministry of Justice as their interim head of product. They asked me to join as a professional coach and mentor to the team of product managers building...
View Article48: Mac or PC? You don’t have to pick a side
I’m writing about 100 things I’ve learned about product management. If you lived in the UK or US at the time, you may remember the Apple adverts from a years ago gently mocking their competitor,...
View Article49: How to prioritise your product portfolio
I’m writing about 100 things I’ve learned about product management. If you were to inherit a portfolio of ninety legacy products, some of which hadn’t been updated in years, with varying numbers of...
View Article50: A novice’s introduction to service design for product managers
I’m no expert on service design, but it’s an area I’m curious to learn more about. This is a novice’s introduction to service design for product managers. The way I understand service design so far is...
View Article6 simple rules of product management
As you’ve probably gathered by now, I’m usually based in the UK, where I run my company, Product People. Back at the end of July, Adrienne Tan and Nick Coster from Brainmates helped me to avoid a...
View ArticleGetting better at public speaking
I’m currently working to improve my public speaking, and I recently gave a talk on Digital Justice at Product Management Festival in Zurich. Afterwards, I asked a few people for some honest feedback,...
View Article51: Assemble the right product team
The UK Government now has many digital teams based on the blueprint established by the Government Digital Service (GDS). I’ve worked in Ministry of Justice (MOJ) Digital, and in turn closely with GDS...
View ArticleShould I start a bank?
If you’ve ever attempted to use a business bank account, you’ll probably already know that their customer service is Byzantine and could be more accurately called customer disservice. You’ll probably...
View Article3 ways to build a better sales team
The sales team: one of the topics about which product managers seem to vent most. The relationship between product management and the sales team can work well, but more often than not it’s a source of...
View ArticleThe £20 bottle of Blue Nun
To all wannabe e-commerce entrepreneurs: you no longer have any excuse. I’ve been teaching a class of budding product managers. Because I have minimal imagination and a possibly unhealthy relationship...
View Article52: It only takes one bottleneck
I’m writing about one hundred things I’ve learned as a product manager. I was working for a month in Australia a little while ago. On my arrival I was initially really impressed by the slick service...
View Article53: THIS is what product-market fit looks like
Product-market fit is one of those concepts that seems relatively straightforward in theory but ends up being elusive in practice. Finding your way to product-market fit is an iterative process reliant...
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