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47: How I learned to stop hating job interviews

I’m writing about 100 things I’ve learned about product management. I’ve never enjoyed job interviews. The inane questions annoy me most. Credit: EatLiver.com There are many potential reasons why I...

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The Practitioner’s Guide to Product Management – out tomorrow

Happy New Year, everyone! As you may be aware, I’ve written a book about product management. It’s really a collection of stories from my own experience and others’ about how NOT to manage products. So...

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The Practitioner’s Guide… a best seller and selling out fast!

Wow. And furthermore, gosh. I wasn’t expecting that. The day after its launch, The Practitioner’s Guide to Product Management was: ranked at #1 on Amazon in Quality Assurance & Total Quality...

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Q&A: “What’s it like working as a product manager at a startup?”

I was recently asked a question – here’s the answer I gave: “I have just been offered an awesome job as a product manager for a startup and although I studied UX design, I think it could be for me....

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Want a free copy of ‘The Practitioner’s Guide …’?

After my general giddiness the other week, I can reassure everyone that I have regained a modicum of the reserve for which Brits are better known :-) Look what turned up in the post! Idiot to the left...

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Becoming a product manager at MOJ Digital

This article was originally published on MOJ Digital’s blog in January 2015. Fancy a job as a product manager? Do you see yourself working in a hot start-up with a small, tight-knit team of...

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Q&A: “I’m about to launch a website. Any advice?”

Here’s another question I was asked recently: “I’m about to launch a website selling scotch whisky. Can you offer any advice?” Hi there, The main piece of advice I can offer is to put yourself in the...

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Interview with Wade Danielson of The Entrepreneurs Library

UPDATED: I recently had the pleasure of being interviewed by Wade Danielson, founder and host of the Entrepreneurs Library. Take a listen or read the full transcript below:...

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Making myself redundant

I’ve recently been working for MOJ Digital at the Ministry of Justice as their interim head of product. They asked me to join as a professional coach and mentor to the team of product managers building...

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48: Mac or PC? You don’t have to pick a side

I’m writing about 100 things I’ve learned about product management. If you lived in the UK or US at the time, you may remember the Apple adverts from a years ago gently mocking their competitor,...

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49: How to prioritise your product portfolio

I’m writing about 100 things I’ve learned about product management. If you were to inherit a portfolio of ninety legacy products, some of which hadn’t been updated in years, with varying numbers of...

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50: A novice’s introduction to service design for product managers

I’m no expert on service design, but it’s an area I’m curious to learn more about. This is a novice’s introduction to service design for product managers. The way I understand service design so far is...

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6 simple rules of product management

As you’ve probably gathered by now, I’m usually based in the UK, where I run my company, Product People. Back at the end of July, Adrienne Tan and Nick Coster from Brainmates helped me to avoid a...

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Getting better at public speaking

I’m currently working to improve my public speaking, and I recently gave a talk on Digital Justice at Product Management Festival in Zurich. Afterwards, I asked a few people for some honest feedback,...

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51: Assemble the right product team

The UK Government now has many digital teams based on the blueprint established by the Government Digital Service (GDS). I’ve worked in Ministry of Justice (MOJ) Digital, and in turn closely with GDS...

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Should I start a bank?

If you’ve ever attempted to use a business bank account, you’ll probably already know that their customer service is Byzantine and could be more accurately called customer disservice. You’ll probably...

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3 ways to build a better sales team

The sales team: one of the topics about which product managers seem to vent most. The relationship between product management and the sales team can work well, but more often than not it’s a source of...

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The £20 bottle of Blue Nun

To all wannabe e-commerce entrepreneurs: you no longer have any excuse. I’ve been teaching a class of budding product managers. Because I have minimal imagination and a possibly unhealthy relationship...

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52: It only takes one bottleneck

I’m writing about one hundred things I’ve learned as a product manager. I was working for a month in Australia a little while ago. On my arrival I was initially really impressed by the slick service...

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53: THIS is what product-market fit looks like

Product-market fit is one of those concepts that seems relatively straightforward in theory but ends up being elusive in practice. Finding your way to product-market fit is an iterative process reliant...

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